During the events where MONICA solutions are implemented and tested, the project collects person-related data necessary for the purpose of the tested solution(s). This includes:
- CCTV footage
- Location data
- Images and conversations with security personnel
- Vehicle recognition
- Age, gender and job title in surveys
How: Existing CCTV and/or designated MONICA surveillance cameras deployed collect general footage during the event. Live footage is converted into heatmaps which are transmitted to and displayed on a specially designed dashboard (screen) located in a dedicated control room. Only authorised staff and project partners have access.
Why: The data is used to develop the MONICA solutions for crowd and capacity monitoring to improve the security and safety of event audiences. Security staff will be able to monitor the crowd of people much more closely and detect emerging episodes at an early stage so they can intervene before things get out of control. By monitoring crowd capacity levels, the event venue can ensure that they do not have more visitors than the allowed capacity.
The footage is processed by the MONICA project and used to develop a technical solution that can analyse crowd density and capacity automatically.
During the event, your live location data is transmitted to and displayed on a specially designed dashboard (screen) located in a dedicated control room. Only authorised staff and project partners have access.
Why: Audience location data is used for crowd and capacity monitoring and/or finding missing persons to improve the security and safety of event audiences. It will help security and health staff to locate missing persons and persons in need of medical attention.
Image and conversation data
How: Smartglasses worn by the security personnel receive and transmit images, audio and location. The security personnel who wear smartglasses have a badge on their uniform to advice that they wear these smartglasses. During the event, data is transmitted to and displayed on a specially designed dashboard (screen) located in a dedicated control room. Only authorised staff and project partners have access.
Why: The main purpose is to support the security personnel and police officers in carrying out their job by improving the communication between them and other relevant security, safety or health personnel and by being able to track their whereabouts. Police officers can use the smartglasses to check an Identity Document of a suspicious person by sending the image to the control centre for verification. Similarly, the control centre can send a message and a picture of a wanted person to the police. All via the smartglasses application.
How: CCTV footage from an airship (blimp) may be used to implement vehicle recognition technology.
Why: The overall purpose is to improve the registration process and access of authorised vehicles to the event area and at the same time to be better able to prevent that unauthorised vehicles access the event area.
Age, gender and job title
How: This data will be collected in connection with the project’s evaluation surveys. Evaluation questionnaires will be distributed to and collected from selected users either on paper or online via the SurveyMonkey platform.
Why: It is important for us to collect feedback from the users who have tested the MONICA solutions. The feedback from users will be used to evaluate the project’s technical solutions and identify where there is room for improvement.
Storage of data
All personal data is stored on secure servers controlled by the MONICA project. By way of encoded and encrypted data mechanisms, project partners have implemented security measures to ensure the security of project data and avoid unauthorised access.
Only authorised project partners have access and personal data will not be shared with third parties. However, we may be required to relay your personal data if stipulated by applicable legislation.
For how long will personal data be kept?
We will not keep any personal data longer than is necessary for the purpose it was collected, and ultimately only until the end of the project. This means that data will be erased from our systems irretrievably when it is no longer required:
- As required under our project contract with the EC, or with regard to our statutory obligations
- Only for as long as is necessary for the purpose for which it was collected, and/or processed, or longer if required under any contract, or by applicable law.
At the end of the project, personal data is deleted irretrievably. Processed, non-personal data may be used in project reports to the European Commission to document project results. Such reports will be kept indefinitely.
We take people’s rights to their personal data seriously and if you have participated at an event with a MONICA demonstration, you have the right to:
- request details about the information we collect about you
- request us to correct inaccuracies in that information
- object to or request the restriction of processing of your information
- request access to your information
- request erasure of your information
- object to or request the restriction of the portability of your information
- lodge a complaint with the Ethical Manager
You can exercise these rights and request access by contacting the Ethical Manager.
Overview of MONICA event demonstrations collecting person-related data
|Bonn, Germany||Rhein in Flammen 4-6 May|
Pützchens Markt (8-12 September 2017), 7-10 September
|Friday Rock concert 31 August||Video-surveillance footage (ongoing)|
|Hamburg, Germany||Hamburger Winter DOM 17 November – 9 December||Video-surveillance footage|
Emerald Headingley Stadium
|Cricket T20 match 17 August||Video-surveillance footage (ongoing)|
|Lyon, France||Fête des Lumières 6-9 December||Video-surveillance footage, smartglasses, visitor survey|
|Torino, Italy||Kappa FuturFestival 7-8 July|
Movida 6-11 November
|Video-surveillance footage, neighbour survey
Video-surveillance footage (ongoing), smartglasses
|Bonn, Germany||Rhein in Flammen 3-5 May|
Pützchens Markt 6-10 September
|Video-surveillance footage, visitor app survey
Video-surveillance footage, visitor app survey
|Friday Rock concert 26 April|
Voice of the Day, 7 September
|Video-surveillance footage (ongoing), crowd wristbands, smartglasses
Video-surveillance footage (ongoing), crowd wristbands
|Hamburg, Germany||Hamburger Spring DOM 22 March - 22 April|
Port Anniversary 10-12 May
Hamburger Spring DOM 20 August
Emerald Headingley Stadium
|Rugby Super League match 28 March|
University Varsity Rugby match 3 October
|Video-surveillance footage (ongoing), smartglasses
Video-surveillance footage (ongoing), visitor app survey
|Lyon, France||Nuits Sonores 28 May – 2 June|
Woodstower Festival 30 August – 1 September
Fête des Lumières 5-8 December
|Visitor survey, neighbour survey,
Visitor survey, neighbour survey, crowd wristbands, COP survey
Video-surveillance footage, visitor survey, neighbour survey
|Torino, Italy||Kappa FuturFestival 6-7 July||Video-surveillance footage, neighbour survey, sound app survey|
|Aarhus, Denmark||IoT Week 18-20 June||Crowd wristbands, user survey|