During the events where MONICA solutions are implemented and tested, the project collects person-related data necessary for the purpose of the tested solution(s). These include:

  • CCTV footage
  • Location data
  • Images and conversations with security personnel
  • Vehicle recognition

CCTV footage

How: Existing CCTV and/or designated MONICA surveillance cameras deployed collect general footage during the event. Live footage (heatmap) is transmitted to and displayed on a specially designed dashboard (screen) located in a dedicated control room. Only authorised staff and project partners have access.

Why: The data is used to develop the MONICA solutions for crowd and capacity monitoring to improve the security and safety of event audiences. Security staff will be able to monitor the crowd of people much more closely and detect emerging episodes at an early stage so they can intervene before things get out of control. By monitoring crowd capacity levels, the event venue can ensure that they do not have more visitors than the allowed capacity.

The footage is processed by the MONICA project and used to develop a technical solution that can analyse crowd density and capacity automatically.

Location data

How: Location data is collected through the MONICA crowd wristband if you have chosen to wear it or through a specific MONICA tracking app if you have downloaded it on your phone. In both instances, you will have to agree to the terms of use for tracking of your location to be activated.

During the event, your live location data is transmitted to and displayed on a specially designed dashboard (screen) located in a dedicated control room. Only authorised staff and project partners have access.

Why: Audience location data is used for crowd and capacity monitoring and/or finding missing persons to improve the security and safety of event audiences. It will help security and health staff to locate missing persons and persons in need of medical attention.

Image and conversation data

How: Smartglasses worn by the security personnel receive and transmit images, audio and location. The security personnel who wear smartglasses have a badge on their uniform to advice that they wear these smartglasses. During the event, data is transmitted to and displayed on a specially designed dashboard (screen) located in a dedicated control room. Only authorised staff and project partners have access.

Why: The main purpose is to support the security personnel and police officers in carrying out their job by improving the communication between them and other relevant security, safety or health personnel and by being able to track their whereabouts. Police officers can use the smartglasses to check an Identity Document (ID) of a suspicious person by sending the image to the control centre for verification. Similarly, the control centre can send a message and a picture of a wanted person to the police. All via the smartglasses application.

Vehicle recognition

How: CCTV footage from an airship (blimp) may be used to implement vehicle recognition technology.

Why: The overall purpose is to improve the registration process and access of authorised vehicles to the event area and at the same time to be better able to prevent that unauthorised vehicles access the event area.

Storage of data

All personal data is stored on secure servers controlled by the MONICA project. By way of encoded and encrypted data mechanisms, project partners have implemented security measures to ensure the security of project data and avoid unauthorised access.

Only authorised project partners have access and personal data will not be shared with third parties. However, we may be required to relay your personal data if stipulated by applicable legislation.

For how long will personal data be kept?

We will not keep any personal data longer than is necessary for the purpose it was collected, and ultimately only until the end of the project. This means that data will be erased from our systems irretrievably when it is no longer required:

  • As required under our project contract with the EC, or with regard to our statutory obligations
  • Only for as long as is necessary for the purpose for which it was collected, and/or processed, or longer if required under any contract, or by applicable law.

At the end of the project, personal data is deleted irretrievably. Processed, non-personal data may be used in project reports to the European Commission to document project results. Such reports will be kept indefinitely.

Rights

We take people’s rights to their personal data seriously and if you have participated at an event with a MONICA demonstration, you have the right to:

  • request details about the information we collect about you
  • request us to correct inaccuracies in that information
  • object to or request the restriction of processing of your information
  • request access to your information
  • request erasure of your information
  • object to or request the restriction of the portability of your information
  • lodge a complaint with the Ethical Manager

You can exercise these rights and request access by contacting the Ethical Manager. You will not be affected by any insurance or cost issues by requesting  access.

Trine SørensenEthical Manager, Tel: +45 3160 7365